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Old 08-24-2015, 01:18 PM   #13892
orangekiwi
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Posts: 266
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Join Date: Oct 2013
Location: Germany
Device: paperwhite
Quote:
Originally Posted by dandelioncottage View Post
Did anyone else see a $5 credit in their Kobo account (on the welcome screen), good till 8/31, which has now seemed to disappear?

It's taken me a few days to find something I wanted, but now that I have, the banner about the $5 credit is gone, and I don't see it in my Payment Information either.
Quote:
Originally Posted by BearMountainBooks View Post
When I had the five dollar credit, it didn't appear, but when I put the book in and went to pay, it knocked off 5 dollars. I couldn't see it, but it was there. You might try starting the checkout to see if it is there?
I saw it too, and when I put books in the cart it showed it as being subtracted in the summary. However when I went to pay and after I had selected paypal it vanished, even though I had a banner saying it would be subtracted in step 2.
I figured maybe it didn't work with paypal or it didn't work because I wasn't a new customer. (If you clicked on the details for the banner it said it was for new customers and was valid until Aug 31). I actually even went through with the purchase in the hope that it would still work somehow but no discount was applied and I was charged the full price :-(
But if it worked for BearMountainBooks then maybe the problem I had was paypal?
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