Quote:
Originally Posted by flandroid
Conditions imposed on the use of a product aren't exclusive to Amazon, knowledge of them shouldn't belong solely to some enlightened minority here on the forum (they're included with the documentation!), and implying that outrage over the 'inconvenience' is justified only encourages continued ignorance. Modifications of hardware or software on consumer items almost invariably absolves the provider of said product of any responsibility for user support on that item. Heck, it often voids a warranty.
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While I agree with this, I also do believe it's rude for a company to upgrade your software without asking permission first. I opened my Kindle last night and it went straight into the upgrade routine, which took several minutes. This is a notable inconvenience for somebody who doesn't have a lot of spare time for reading -- having to wait ten minutes just to (in effect) turn on my device. There's absolutely no reason the update couldn't have waited until I decided to run it.
So yes, Amazon does actively inconvenience their customers with this policy -- even the ones who use the product "as is".