Quote:
Originally Posted by peachiekene
Any advice on library merging? I did the customer service thing on Saturday (16th) and just got an email today saying they were sorry they may have missed my call and giving me their CS number. I was hoping to do this all online. (I've never had an issue with CS via email before. I have never been able to get them on the phone.)
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Try replying to their email. I merged my libraries a few weeks ago and got the same message. I replied (via email) to the message with a very specific explanation of what the main account should be (with the relevant email address), and they took care of it within a few days.