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Originally Posted by ottdmk
From a business perspective I'm not really sure they can do that. Consumers tend to hold retailers responsible for any perceived flaws in purchased goods. What you're proposing sounds too close to "Caveat Emptor" then to any viable retail plan.
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Which part are you saying they can't do? They already convert the epub3 to a proprietary format available to their own devices and apps (kepub). And links to download/sideload epub3's (ascm to fulfill with drm or the epub itself if drm-free) are provided by Google Play Books all the time. I've retrieved several epub3s from them. So why is it not feasible for Kobo to provide such a link? Especially when you agree that the "non-power-user" will probably never see/use such a download/sideload option anyway.
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Originally Posted by ottdmk
Isn't that what they did? I checked out the page for Karen Memory and no download option is listed. This seems like a clear indicator to me. |
Except that when you add the preview/sample for that book to your library (like I did before purchasing), it lists "DRM-Free EPUB" as the download option. Which brings us right back to muddy again.
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This is an unfortunate bug that I hope is reported and fixed as soon as possible.
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I reported it. CS chose not to address the non-working button at all. They just told me to sync the book to some apparently imaginary Kobo device that I'd already clearly told them I didn't own.