Quote:
Originally Posted by Josieb1
If your PW2 is still within a year I'd ring up and complain about it, explain that you settled for a bad one at the time as it was the best Amazom could send you and that now the issues are resolved you want a replacement. Especially as you can't get a decent Voyage.
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I never thought of that, but thought I'd give it a shot. I just talked to them, and I got my dates wrong. I got this current PW2 on Oct 17 2013 and the only thing they could offer me is a replacement for $78, so, no thanks.
I have been a bit disappointed with Kindle CS this year. I feel like in past years, they had a real interest in people liking the devices they got. This year, they could care less.
What's worse is that
I now had a second Kindle representative tell me that having a yellow top and blue bottom is by design and not a fault. I made her repeat it, too. The nerve, at $200! Why don't they post this in the product description, then?
I usually love Amazon to death, but this entire experience has left a bad taste in my mouth, and it is making me reconsider giving them all my money - literaly everything I purchase is from Amazon.