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Originally Posted by Josieb1
I got a H20 today, it's perfect this time  |
Awesome, Josie! Are you still getting a Voyage? If yes, I can't wait to see your comparison pics. I saw the ones with your PW and the PW seems to have a bit darker fonts in the pictures. Now I have font envy!
Quote:
Originally Posted by soulfuldog
I am sure he had people beginning to doubt themselves at some point!
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For sure!
Quote:
Originally Posted by pghaworth
I love Amazon, and practically live my life there, but when I called during normal business hours PST, asked for and got a US rep on, she was like "meh, so?". I told her nicely what was going on and she didn't even care. Period. I didn't even get an email from her to get feedback, and that's a good thing. Her response, in addition to my PW1 issues, is what made me look seriously at Kobos this time around. I'm still kinda stunned by her response.
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With one of my first PW1s, I ended up in India. I recall being on the phone with them for almost 2 hours, being thrown around between different reps. I don't even remember what the issue was any more, but it was a very nasty experience. Luckily, this was the only time, and service has been top notch every other time. I posted about it somewhere in one of the PW1 threads.
BTW, I did not know you can request to speak to a US rep.