Quote:
Originally Posted by Josieb1
I don't suppose you bought the extended Warrenty with your PW1?
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No warranty.
Quote:
Originally Posted by Canuck_in_Japan
Tell them you're thinking of giving the Kobo H2O a shot and they might upgrade you to a Voyage.  |
Quote:
Originally Posted by speedlever
I have found Amazon to be responsive to out-of-warranty issues in the past. It's certainly worth a shot.
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I love Amazon, and practically live my life there, but when I called during normal business hours PST, asked for and got a US rep on, she was like "meh, so?". I told her nicely what was going on and she didn't even care. Period. I didn't even get an email from her to get feedback, and that's a good thing. Her response, in addition to my PW1 issues, is what made me look seriously at Kobos this time around. I'm still kinda stunned by her response.