Quote:
Originally Posted by tshering
I don't know exactly how a broken substrate looks like. Has this horizontal line in the lower part always been there? After a factory reset, the screen would show something different, if it were working. Maybe the screen is just somehow disconnected (as mentioned by Ken).
In any case, it cannot harm if you try again to factory reset the device (maybe it did not work the first time): - Make sure the battery is charged by having the device connected to the pc for some time
- Hold the power slider for 20 seconds or longer in the on/off position (the screen is not expected to change at this point) and release it
- Hold down the light button and power the device on while keeping the light button held down. Release light button and power slider after the reset has started.
- Wait until the reset has finished. Sometimes this can take rather a long time.
|

You are right... The screen was broken... I've disassembled it...
http://imgur.com/L2K9dMJ
http://imgur.com/Ca3k4Fb
http://imgur.com/dKId0FM