Thread: Aura HD Issues getting an Aura HD
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Old 04-10-2014, 11:04 PM   #3
Wolfsbruder
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Posts: 59
Karma: 260632
Join Date: Apr 2012
Location: US
Device: Kobo HD, Kobo Aura H2O, Kobo Aura One, Kobo Forma, Kobo Elipsa
Maybe pinhole isn't the right word. I have been loading an all black image of 1080 x 1440 and turning on the light at 100%. What I and the service rep see is light showing though what appear to be small cuts in the light layer. I went through Third Place Books entire stock about a month and a half ago, and now Best Buy really seems to be my only option where I live. They have been opening the Aura HD's as my order comes in, and looking at them with me, and then promptly returning them. I am going through 1 to 2 a week, trying to find one that isn't damaged like this. It is frustrating, and I do wish I knew how to get this addressed.
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