Quote:
Originally Posted by jswinden
Blossom said she tried MayDay twice before returning her Fire HDX and both times the CS person was clueless.
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Yep they are just kids to me. The first boy looked at my HDX and was like your help app is missing. (I had removed it from the home screen). I was like it's under apps.
So he had me... get this write the number to support with a pen and paper.
The second guy was even younger and had no idea what I was asking. I asked how do I search for music and he was like umm let me check and I ask would I click on the magnifying glass? He was like yeah I think so.
So I typed in Jingle Bells and nothing showed up so he told me I don't think you can search for music.
so I was like what about this library option what's that's for he said books. So I clicked it and there was the music results along with the books. (This was before firmware updates)
He was like oh I guess you can search for music.
Both were very American boys.
So Mayday wasn't a good experience for me.