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The other day I purchased a book which had no download link. After robot-like responses from their help ticket system I finally stayed up late (time differences) to do online chat. Turns out the book I wanted was not only a KEPUB, but one that won't even work on older Kobo devices. The agent suggested I read the book on my Android phone. Ridiculous!
What the world does NOT need is yet another proprietary e-book format. It seems the only "advantage" of KEPUB is for keeping track of remaining page turns in a book, not a good reason for a new format. If Kobo thinks that selling this format is going to inspire customers like me (I read on a Sony Reader) to buy Kobo devices, I think this will backfire badly. Since there is no labeling as to whether a book is KEPUB, I hesitate to buy anything more from Kobo. Not only won't I buy one of their devices as a result, they stand to lose me as a customer entirely.
What's more, at least EPUB format enables me to back up my book collection, whereas KEPUB does not. It puts Kobo in the same control that Amazon has: to arbitrarily remove items from your Library, with no recourse.
I'm absolutely pissed off. They did give me store credit, but I lost use of the coupon I'd used to purchase it.
Does anyone know how to extract a KEPUB from an Android phone, remove DRM, and convert to EPUB? Everything I've seen online is about converting EPUB to KEPUB, though for the life of me I can't understand why anyone would want to.
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