Quote:
Originally Posted by sirmaru
The X-Ray tab should show greyed out if the book does not have it or if the specific word accessed is not in it. If your device does not have a wireless connection, the Wikipedia tab will be greyed out as well.
If you did a device reset, then you will have to call CS to request an exchange.
You may want to download the latest firmware version from the Amazon site and try to reinstall it. If you damaged the firmware you have, a re-install may fix it.
Here is where to get it:
http://www.amazon.com/gp/help/custom...deId=200529680
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No you are wrong. The X-Ray tab on the menu bar across the top of the screen will be greyed out if the book does not have X-Ray added. However, there is no X-Ray tab at all in the Dictionary pop up window if the book does not have X-Ray. The X-Ray tab in the Dictionary pop up window is only displayed when a book has X-Ray. I just verified this on my PW2.