MobileRead Forums - View Single Post - PW2: X-ray and Wikipedia tabs don't show up anymore

sirmaru · 10-30-2013, 02:30 PM

The X-Ray tab should show greyed out if the book does not have it or if the specific word accessed is not in it. If your device does not have a wireless connection, the Wikipedia tab will be greyed out as well.

If you did a device reset, then you will have to call CS to request an exchange.

You may want to download the latest firmware version from the Amazon site and try to reinstall it. If you damaged the firmware you have, a re-install may fix it.

Here is where to get it:

http://www.amazon.com/gp/help/custom...deId=200529680

10-30-2013, 02:30 PM	#5
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	The X-Ray tab should show greyed out if the book does not have it or if the specific word accessed is not in it. If your device does not have a wireless connection, the Wikipedia tab will be greyed out as well. If you did a device reset, then you will have to call CS to request an exchange. You may want to download the latest firmware version from the Amazon site and try to reinstall it. If you damaged the firmware you have, a re-install may fix it. Here is where to get it: http://www.amazon.com/gp/help/custom...deId=200529680 Last edited by sirmaru; 10-30-2013 at 02:35 PM.