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I called for a replacement last night and spoke to a really nice PW2 specialist. He is sending me a replacement and having the pee PW2 picked up.
I told him that a lot of folks are upset about losing the possibility to load their own fonts on the PW2, and that, apart from the utter boredom that the same set of boring fonts create over the course of months, that this is an accessibilty issue, as dyslexic readers and readers with eye problems need to be able to load their own fonts. He was actually surprised to find out that alternative fonts are no longer (inofficially) supported, promised me to pass on my comments, and also assured me that they read each and every email that comes through the kindle feedback email (mentioned somewhere further up in this thread, I don't recall it now), and encouraged me to send suggestions there, as Amazon is where it is because they listen to customer feedback, good and bad. And, BTW, he apologized for my bad experience.
Firstly, this, my friends, is why Amazon is unbeaten, and why they have me as a loyal customer.
Secondly, I will send an email with screenshots, showing the old PW1 and my preferred custom font, and the PW2 next to each other. I encorage you all to do the same. Maybe they WILL listen if enough of us complain.
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