Quote:
Originally Posted by HarryT
You've obviously never dealt with Bookeen, then  . |
No, I haven't had that pleasure!
I think I get more annoyed by this since my career has been in the customer service area from entry level to executive levels and I just can't believe any company can be this unresponsive. I can only hope they give more focus to their BTB market, otherwise no matter how unique their offering may be they simply won't survive. I believe they have great technology, but are clueless in how to run a business. I would love to get in there and just rip it apart and put it back together the way any decently run company should be.