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Old 09-20-2013, 06:52 PM   #229
Uschiekid
Tenrec
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Posts: 724
Karma: 1076988
Join Date: Oct 2012
Device: Kobo Aura One, Kobo Glo
Quote:
Originally Posted by Zeeke5 View Post
It is very nice. Lights work well for reading in the darkness. Holds pretty comfortably as well. I like it a lot if the following had not happened.

I don't know if this is a hardware or software issue. I downloaded my books through Adobe Digital editions and when I read a book and put it to sleep it always reverts to the same first book I opened initially, even though I have read 10 pages of a newer book. Not sure why this is happening and it is a little bit frustrating. Spoke with customer service 3 times already Who told me to reset and then re-sign him and then reinitialize all of which I have done and I'm still left with the same problem except now half the books I had put the collection that I had created are no longer there. Would all this be a software issue or do I just need to go and exchange this for a new one as it might be hardware problem any ideas thanks a lot everyone.

Must admit I have never had such a hard time with the new product in my life I am pretty good with devices I buy during the first weeks out and I've never had to be calling customer service and even thinking about returning it unless I just don't like it.... Never because it doesn't work. was this not ready?

Don't know if anyone has posted an idea, but did you manually set up date/time? I know that having the wrong time can mess up which book the device thinks you are reading.
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