Quote:
Originally Posted by MacEachaidh
Thanks graycyn.
Mine seems to have gotten worse. I'm now getting a corrupted display on pretty much every page turn (the bottom half of the screen, plus a strip about three lines long higher up, flash into place, and then the whole page flashes and rewrites correctly), with multiple page-turns every three pages or so. And yesterday, a tap on the right side of the screeen started moving the pages backwards, and then after five pages or so it spontaneously started moving forward again. This has happened maybe half a dozen times.
I haven't had any accidents with my Aura — no drops, no squashes in a crammed satchel — so if it's a hardware problem it would be surprising. I made sure all the IR ports round the inside of the bezel had no dust or hairs in them ... I have no idea what else to think, except that it might be a f/w issue.
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I had a the corrupted looking display on my first Aura, and, as you say, I got the multiple page turns every three pages for something like 25 pages or more on one particular instance, ugh! The reader was brand new, no drops, no debris in the IR field.
I returned mine. Because the glo light also flickered, I felt it was possibly buggy hardware. Two factory resets improved nothing. Likewise for a change in firmware on the last factory reset. I didn't trust that the reader would ever behave reasonably normally.
I think you should consider a warranty exchange, annoying as that process is. All three Aura HDs I have owned have had the multiple page turn issue, but only the first one had that corrupted display flash. Only the first one had a lot of frequency to the multiple page turns.