Quote:
Originally Posted by ProfCrash
Yet another good reason to not get a Sony. That is just piss poor customer service. Amazon has its faults but when an in warranty Kindle breaks, you call Amazon, they send you a replacement no matter where you bought it, you send the broken back in the box your new one came. Average time is 2 days across the globe. You should not have to jump through hoops to get you in warranty device fixed.
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I've dealt with Sony for warranty service and I've have very good service. They sent a replacement reader via UPS 2-day service and emailed me a label to send the other back via UPS at their expense. Can't ask for better then that.