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I live in St. Louis; my mother worked as a librarian for St. Louis County for something like 35 years. It's seriously screwed up.
For one, besides a lot of management problems (which are quite lurid, she was at HQ, too, this place that they want to rebuild. Imagine a soap opera with people sleeping with each other left and right and all sorts of drama), there is a focus on things besides books - internet, as mentioned, but also DVDs. For a long time they were essentially acting as the DVD rental store for the region.
I literally have 1000s of empty DVD cases that she would bring home to me (since otherwise they would be thrown out). The vast majority were hollywood blockbusters.
Walk into a library in the system and will you find a book by a classic SF writer? Probably not. But you will find most of William Shatner's novels.
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