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Originally Posted by teh603
Actually "arbitration" is designed to keep such things out of court. You get shafted by Amazon when they cancel you without warning, and you get shafted again because you have *no* right to sue. The arbitrator always sides with the company that's paying their retainer.
Its criminal, but unfortunately legal.
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You do have a right to sue.
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except that you may assert claims in small claims court if your claims qualify
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An arbiter's ruling can also be reviewed by a court , as the Agreement points out.
You don't have unlimited rights to sue, but you do have some rights. Generally, since the extent of damages involve book refunds, Small claims court may be enough. My understanding it that Amazon Customer Service has a liberal refund policy.