Thread: May be leaving Sony
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Old 01-23-2012, 03:46 PM   #29
jerryleejr
Koby-rific!
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Posts: 944
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Join Date: Jan 2008
Location: 2' From My MacBook Pro
Device: Kobo Sage,Kobo Aura One, Glo HD,PRS-T1,PRS-950, PRS 300, PRS 350
Quote:
Originally Posted by Pinecone View Post
a) Call back and try again

b) If they don't help, ask for a supervisor.

Escalate.
Yeah have been bounced around all over the place, customer service, tech support, live chat, email and have gotten nowhere.

JJ
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