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May be leaving Sony
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01-22-2012, 08:12 PM
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Pinecone
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Posts: 902
Karma: 1660722
Join Date: Nov 2009
Location: Maryland
Device: PRS-650, PRS-600, PRS-350
a) Call back and try again
b) If they don't help, ask for a supervisor.
Escalate.
Pinecone
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