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Old 01-17-2012, 04:26 PM   #46
JSWolf
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Posts: 80,092
Karma: 148565303
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by nice&clean View Post
Update.... I tried several times to re-download the problem book. Finally succeeded today to change the font. Kobobook's customer service was abysmal. I wrote several emails, sent a picture of the problem, and talked to them on the phone. Finally it did work, but with no suggestions or explanation from Kobo. Even although the problem is now resolved, I will not buy from them again. Don't need the aggravation!
At least Kobo is now fixing the problem. To me, that's something.
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