Quote:
Originally Posted by koland
When this happens, you can often fix it with a simple restart - either hold the power switch for 30 seconds (use a timer) or use the menus:
Menu, Settings, Restart
If that doesn't work, you'll have to do a full Reset to Factory Defaults (same menu). This will wipe the Kindle, so be sure to:
Back up \documents, \Audible and \music and back up the collections.json (or copy your collections to another device, using the archive menu, so you can copy them back). Note that if you call Amazon, they WON'T tell you about this step.
Then, do a full reset. After it reboots, re-register to your account. Wait a few seconds and the ads should be back.
Then, restore your files from the backup (and your collections). Leave plugged in at night for a day or two, so indexing doesn't kill the battery.
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I've actually restarted numerous times, because of updating my collections via the Calibre plugin, so I know that won't help. Honestly, I think I'll just unsubscribe (seeing as it won't cost me anything) and maybe try resubscribing once the offers start showing up again. I really, really don't want to have to do a factory reset, if I don't have to.
Thank you so much to both you and fabian5003!