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If he's getting the ASCII sort problem he describes in calibre, there are two likely ways. First, he may be putting the numbers into the title field. I suspect that's the problem, but it's already been mentioned. I've also seen numbers used in the name of the series. It's possible to get a series name with a number in brackets, followed by the series_index in brackets. If he's seeing two numbers, the first will sort ASCII and the second will sort numerically.
Finally, if he's doing comics inside ZIP or RAR, the filenames of images stored in the compressed file are often created without the leading zero, and that gives out of order display problems when reading the CBZ, or CBR.
Like others, I can't exactly figure out the problem here, but perhaps one of those comments will help.
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