Thread: Troubleshooting Frustration with Kindle
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Old 10-24-2011, 05:54 AM   #5
pdurrant
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Posts: 73,702
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
Quote:
Originally Posted by LawLover View Post
Hey there. I am on my second Kindle e-reader right now, and I can tell you that I have simply had a boatload of frustration.

My first one froze and had lines in the screen, and couldn't be fixed after a charge and a restart, so I had to send it back and get a new one. This new one I have had only a week, and once again, it has a frozen screen (no lines this time, thankfully.) I tried a soft reset, holding the power button, charging it...

I don't know what to do! Is this going to happen often? If so, I may just try and get my money back, because this is nothing more than a huge hassle! I didn't have either Kindle for very long before they started going wacky on me.

What should I do?

It sounds to me (from the brief description) that your kindle is failing to charge, and is now out of power.

While possible, it's extremely unlike that you've happened to get two duds in a row. It's far more likely that you are doing something wrong that can be corrected, given enough info.

More details, please.
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