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Old 09-19-2011, 12:08 PM   #51
JerseyBiker
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Posts: 260
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Join Date: Jan 2010
Location: South Jersey
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Quote:
Originally Posted by BenG View Post
The CEO of Netflix has written an apology and explanation:

http://blog.netflix.com/2011/09/expl...flections.html
That's just the point I made in post #34. https://www.mobileread.com/forums/sho...7&postcount=34

It was arrogant the way they went about it without some sort of explanation. Now months later after receiving a lot of heat from customers and a lot of cancellations they decide to apologize and explain.
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