Thread: The Vent and Rant Thread
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Old 09-12-2011, 06:37 AM   #19299
xg4bx
Are you gonna eat that?
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Posts: 1,633
Karma: 23215128
Join Date: Jun 2011
Location: Phillipsburg, NJ
Device: Kindle 3, Nook STG
Quote:
Originally Posted by pdurrant View Post
My son's Kindle has broken again. The screen substrate has broken, without any maltreatment. (You can usually tell if it's broken through maltreatment, because there's be an obvious point of impact on the screen. On this one is an almost straight break from side to side.)

But he's just phoned Amazon, and a free replacement will be here on Wednesday.

I can't quite decide whether to be cross because of the broken Kindle (which seems to me to quite possibly be part of a bad batch) or pleased because of the swift and easy replacement.

I suspect I tend towards the latter, as I've certainly not been put off getting other Kindles in the future.
mine broke a few weeks ago due to no mistreatment on my part. the e-ink/screensaver refuses to disappear from the upper left quadrant of the screen and looks as if its cracked inside (which its not) or like a broken etch a sketch.

i had my replacement in 2 days. amazon's customer service is awesome.
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