Quote:
Originally Posted by kiwipippa
This is the response I got to my ticket on the 9th August. Hope the fix is soon...
It is an issue we are investigating to determine the exact cause, we apologize for the inconvenience but we are working hard to rectify the issue. As soon as a fix is developed, we will release it via an update.
Sincerely,
The Kobo Team
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Well your message was much better than mine. I was told quite bluntly that I should be using the Kobo Desktop App and that Kobo didn't support Calibre - I was left feeling that it was all my fault for not using the Desktop App.
This was despite indicating in my ticket that the reason I NEED to use Calibre or ADE or something to load my books is because I have purchased many of my books from Borders in Australia (that was the Desktop app that came with my original Kobo!)
I don't think the person I am corresponding with realises that I can't use their precious Desktop app to load my Borders books. After trying to explain my situation and being repeatedly told to just use the Desktop App I have decided it's not even worth responding to a message that does nothing to address my problem.
I can't believe I am writing this but I am starting to wish I had not purchased my Touch.
