Thread: Troubleshooting My kindle3 got frozen, help me
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Old 07-10-2011, 09:49 AM   #7
CRussel
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Posts: 12,297
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Join Date: Jul 2010
Location: Sunshine Coast, BC
Device: Oasis (Gen3),Paperwhite (Gen10), Voyage, Paperwhite(orig), iPad Air M3
Quote:
Originally Posted by schechow View Post
Thank you.
but when i plug in the Kindle, the charging light didn't turn yellow.
I charged it overnight. Then I tried to hold the switch button to the right for at least 1 minute. But, it all came with failure that my kindle still got frozen.
Contact Amazon Kindle support. They are very good, and will help you resolve the problem or replace your Kindle.
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