Thread: Troubleshooting My K3 won't turn on
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Old 05-22-2011, 03:24 PM   #4
cathie
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Join Date: Dec 2010
Device: kindle, Kindle Fire
Quote:
Originally Posted by CRussel View Post
Plug in for several hours at least. Overnight is good.
When it's had a chance to charge thoroughly, unplug it, and press the power button slider all the way over and hold for 15 seconds. Count them off. It's a long time. Then release and wait to see if it powers on.

If that fails, call Kindle support.
Quote:
Originally Posted by kindlekitten View Post
1. can you plug it into a wall charger?

2. if something doesn't change soon, call Kindle (not Amazon) customer support, they are extremely helpful!
Will do. Thanks for the advice, and getting back to me so quickly.
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