I do have an amusing story to tell about the "sweetie" thing. My niece was here for a visit recently. She was raised in Southern California and has pretty much stayed there for most of her 40 years. We went to a Dwarf House restaurant, which is an affiliate of Chick-Fil-A, so they have very specific customer service standards. (For example, when somebody thanks a staff member, I think they almost universally answer, "My pleasure.") Our server this particular night kind of went overboard on the welcoming banter, so there was a lot of "sweeties" and even a couple of "angels." It was a little much even for me

, but my niece was absolutely enchanted. Sometimes they hit their mark, and sometimes they don't!