Thread: Broke my Kindle
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Old 01-21-2011, 06:02 AM   #17
vseera
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Join Date: Jan 2011
Device: Kindle Paperwhite 2021
Just curious:

What exactly did you tell them to make them replace it? Do they require you to ship it back to them?

I am just asking because, while many companies have a warranty for defects in the device, I have never seen a company replace a device due to the user's own fault (breakage).
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