Quote:
Originally Posted by MrsJoseph
I wonder if they took into account the alienation of long-time customers? Or if they even care?
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I think their expectation was that most long-time customers would follow them on board. Clearly, some haven't. I suspect they'll notice if they feel a financial impact, but whether that will happen is anyone's guess. Like you said, time will tell. At the moment, they appear to be in the iPod position, more or less. Among dedicated e-readers, at least. If someone were to, say, come up with a really cheap (cheaper than a Nook Color) tablet, or a really cheap (with, again, the Nook Color price point) color e-ink reader, I think you'd see Amazon's advantage evaporate pretty quickly. But I don't see that happening in the near future.