Originally Posted by phenomshel
AAAGGGHHH!! Having a really bad day. Melora and Toryn are both still improving, and the roof part is fixed, though the inside is not. No, this bad day is just a lot of little irritations. I'm tired of being yelled at at work for things that are beyond my control. I want to yell back at people who complain about things that I can't do anything about, instead of smiling sweetly and telling them I sympathize, when I don't... when I think they're being utter morons.
I'm tired of being blamed for poor customer service when I don't have the people available to offer the best customer service. Both the customers and my bosses land on ME, and for fear of my job (which I need, unfortunately), I can't tell my boss that if she wants perfect customer service, she's going to have to hire the people to provide it. The fact that I have six people in every lane, and have had six people in every lane and every available person including members of management running a register for hours, because everyone in town decided to do their holiday meal shopping at once means that sometimes we're going to have no one to get carts, and they're all going to pile up outside, both because management didnt' budget for the extra help we need, and because customers are too lazy to grab a cart on their way into the store. Get a freakin' clue, people.
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