new version 6.12 does not start

nemo81 · 09-11-2009, 11:44 PM

Hello,
I just finish to install the new version 6.12 on my laptop with windows xp service pack 3.
Good installation proces, but if I try to lunch the program, nothing happen. The hard disk work for 2sec and then nothing.
already tryed a second installation and varius restart.
any idea?

nemo81 · 09-12-2009, 08:58 AM

actually I uninstall the version 6.12. I have only the installer of version 6.07 on my laptop, so with this everything work.
waiting for version 6.13 in order to solve the problem.

awake738 · 09-12-2009, 10:10 AM

same problem here with 0.6.12 - calibre process starts up but dies almost as quickly.. unfortunately I don't seem to have an older rev to hand...
output from calibre-debug is as below.. hopefully this means something to someone... ;-)

Traceback (most recent call last):
File "debug.py", line 10, in <module>
File "calibre\__init__.pyo", line 16, in <module>
File "calibre\startup.pyo", line 35, in <module>
File "calibre\utils\localization.pyo", line 66, in set_translators
File "calibreutils\localization.pyo", line 27, in get_lang
File "calibre\utils\config.pyo", line 23, in <module>
AttributeError: 'NoneType' object has no attribute 'special_folder_path'

this is on WinXP SP2 BTW...

labhaoise · 09-12-2009, 10:13 AM

I have the same issue as all of you. Upgraded to version 6.12 and now it is not opening. I actually have the same results on debug as Awake does, so it's not just something I did. I have opened a ticket on the Calibre website, so hopefully this can be seen and resolved.
I am running it with Windows XP Service Pack 3.

GRiker · 09-12-2009, 11:00 AM

Works for me in Vista.

G

yekim54 · 09-12-2009, 11:02 AM

I upgraded from version 0.6.11 to 0.6.12 and calibre seems to be working fine for me (Windows XP, SP2, and Avira AntiVir Personal edition).

kovidgoyal · 09-12-2009, 01:10 PM

Post the result of running

calibre-debug -c "from calibre import plugins; print plugins['winutil']"

labhaoise · 09-12-2009, 01:18 PM

As I am getting the same error, line for line as awake738, I entered what you suggested and this is the result:

C:\Documents and Settings\Louise>calibre-debug -c"from calibre import plugins; print plugins['winutil']"
Traceback (most recent call last):
File "debug.py", line 10, in <module>
File "calibre\__init__.pyo", line 16, in <module>
File "calibre\startup.pyo", line 35, in <module>
File "calibre\utils\localization.pyo", line 66, in set_translators
File "calibre\utils\localization.pyo", line 27, in get_lang
File "calibre\utils\config.pyo", line 23, in <module>
AttributeError: 'NoneType' object has no attribute 'special_folder_path'

I tried a fresh reinstall, and still getting the same result.

kovidgoyal · 09-12-2009, 01:29 PM

Try first uninstalling and then re-installing.

labhaoise · 09-12-2009, 01:39 PM

I initially upgraded from 0.6.11 to 0.6.12. I then uninstalled and reinstalled. I unfortunately am getting the same outcome. I hope that I can resolve this, as this is an excellent program

kovidgoyal · 09-12-2009, 01:58 PM

Download the build linked to below and then try the debug command I typed previously, it should give us more useful information about the problem.

http://calibre.kovidgoyal.net/downlo...bre-0.6.12.exe

cvkemp · 09-12-2009, 02:01 PM

Not sure what the issue is I am using .612 and it is working great on my win 7 32bit setup

I do have to stop the anti-virus service if I wish to import ebooks

Chuck

dreamers · 09-12-2009, 02:03 PM

i am on win7 64 bit with nod32 and it works like a charm.

labhaoise · 09-12-2009, 02:19 PM

This is the result after doing a fresh install with the link you gave me:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Louise>calibre-debug -c "from calibre import plugins;
print plugins['winutil']"
Traceback (most recent call last):
File "debug.py", line 10, in <module>
File "calibre\__init__.pyo", line 16, in <module>
File "calibre\startup.pyo", line 31, in <module>
RuntimeError: Failed to load the winutil plugin: DLL load failed: This applicati
on has failed to start because the application configuration is incorrect. Reins
talling the application may fix this problem.

Thank you in advance for any solutions you can give me

kovidgoyal · 09-12-2009, 02:24 PM

OK next thing to try is

uninstall calibre, then manually delete any files remaining in C:\Program Files\calibre (or wherever you chose to install it) and then re-install

09-11-2009, 11:44 PM	#1
nemo81 Junior Member Posts: 4 Karma: 12 Join Date: Aug 2009 Device: Prs-505	new version 6.12 does not start Hello, I just finish to install the new version 6.12 on my laptop with windows xp service pack 3. Good installation proces, but if I try to lunch the program, nothing happen. The hard disk work for 2sec and then nothing. already tryed a second installation and varius restart. any idea?

09-12-2009, 10:10 AM	#3
awake738 Junior Member Posts: 1 Karma: 10 Join Date: Sep 2009 Device: prs505	same problem here with 0.6.12 - calibre process starts up but dies almost as quickly.. unfortunately I don't seem to have an older rev to hand... output from calibre-debug is as below.. hopefully this means something to someone... ;-) Traceback (most recent call last): File "debug.py", line 10, in <module> File "calibre\__init__.pyo", line 16, in <module> File "calibre\startup.pyo", line 35, in <module> File "calibre\utils\localization.pyo", line 66, in set_translators File "calibreutils\localization.pyo", line 27, in get_lang File "calibre\utils\config.pyo", line 23, in <module> AttributeError: 'NoneType' object has no attribute 'special_folder_path' this is on WinXP SP2 BTW... Last edited by awake738; 09-12-2009 at 10:19 AM.

09-12-2009, 10:13 AM	#4
labhaoise Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: Sony PRS-505	Same as I have the same issue as all of you. Upgraded to version 6.12 and now it is not opening. I actually have the same results on debug as Awake does, so it's not just something I did. I have opened a ticket on the Calibre website, so hopefully this can be seen and resolved. I am running it with Windows XP Service Pack 3. Last edited by labhaoise; 09-12-2009 at 10:30 AM. Reason: system running under

09-12-2009, 01:18 PM	#8
labhaoise Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: Sony PRS-505	As I am getting the same error, line for line as awake738, I entered what you suggested and this is the result: C:\Documents and Settings\Louise>calibre-debug -c"from calibre import plugins; print plugins['winutil']" Traceback (most recent call last): File "debug.py", line 10, in <module> File "calibre\__init__.pyo", line 16, in <module> File "calibre\startup.pyo", line 35, in <module> File "calibre\utils\localization.pyo", line 66, in set_translators File "calibre\utils\localization.pyo", line 27, in get_lang File "calibre\utils\config.pyo", line 23, in <module> AttributeError: 'NoneType' object has no attribute 'special_folder_path' I tried a fresh reinstall, and still getting the same result. Last edited by labhaoise; 09-12-2009 at 01:21 PM.

09-12-2009, 02:19 PM	#14
labhaoise Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: Sony PRS-505	This is the result after doing a fresh install with the link you gave me: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Louise>calibre-debug -c "from calibre import plugins; print plugins['winutil']" Traceback (most recent call last): File "debug.py", line 10, in <module> File "calibre\__init__.pyo", line 16, in <module> File "calibre\startup.pyo", line 31, in <module> RuntimeError: Failed to load the winutil plugin: DLL load failed: This applicati on has failed to start because the application configuration is incorrect. Reins talling the application may fix this problem. Thank you in advance for any solutions you can give me Last edited by labhaoise; 09-12-2009 at 02:22 PM.

09-12-2009, 08:58 AM	#2
nemo81 Junior Member Posts: 4 Karma: 12 Join Date: Aug 2009 Device: Prs-505	actually I uninstall the version 6.12. I have only the installer of version 6.07 on my laptop, so with this everything work. waiting for version 6.13 in order to solve the problem.

09-12-2009, 11:00 AM	#5
GRiker Comparer of the Ephemeris Posts: 1,496 Karma: 424697 Join Date: Mar 2009 Device: iPad	Works for me in Vista. G

09-12-2009, 11:02 AM	#6
yekim54 What the Dog Saw Posts: 311 Karma: 981684 Join Date: Jul 2008 Location: Dunn Loring Device: Sony PRS-650, Surface3	I upgraded from version 0.6.11 to 0.6.12 and calibre seems to be working fine for me (Windows XP, SP2, and Avira AntiVir Personal edition).

09-12-2009, 01:10 PM	#7
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Post the result of running calibre-debug -c "from calibre import plugins; print plugins['winutil']"

09-12-2009, 01:29 PM	#9
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Try first uninstalling and then re-installing.

09-12-2009, 01:39 PM	#10
labhaoise Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: Sony PRS-505	I initially upgraded from 0.6.11 to 0.6.12. I then uninstalled and reinstalled. I unfortunately am getting the same outcome. I hope that I can resolve this, as this is an excellent program

09-12-2009, 01:58 PM	#11
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Download the build linked to below and then try the debug command I typed previously, it should give us more useful information about the problem. http://calibre.kovidgoyal.net/downlo...bre-0.6.12.exe

09-12-2009, 02:01 PM	#12
cvkemp Loving life Posts: 1,431 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 6 SE, Fire HD8	Not sure what the issue is I am using .612 and it is working great on my win 7 32bit setup I do have to stop the anti-virus service if I wish to import ebooks Chuck

09-12-2009, 02:03 PM	#13
dreamers Member Posts: 21 Karma: 10 Join Date: Sep 2009 Location: Tatsuno, Japan Device: KOBO Touch, iPad, iPhone	i am on win7 64 bit with nod32 and it works like a charm.

09-12-2009, 02:24 PM	#15
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	OK next thing to try is uninstall calibre, then manually delete any files remaining in C:\Program Files\calibre (or wherever you chose to install it) and then re-install

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