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Old 12-03-2010, 10:34 AM   #1
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SONY READERS (PRS300 to 950)- proper way to SOFT and HARD reset your device

found this great info on another Sony Reader forum..
http://sonyreaderboards.com/forums/v...07b858aa0e6e3c
-----------------------------
Sony Digital Readers Troubleshooting Database

Postby Lilly » January 17th, 2010, 12:45 pm
Soft Reset
On the back or bottom of the reader (depending on your model), using the tip of the stylus, paper clip, or similar object, press the RESET button and toggle your power button

Hard Reset
****WARNING: A HARD RESET WILL ERASE ALL CONTENT ON THE READER.

Hard Reset (PRS-300)
1. Power off the Reader.

2. On the bottom edge of the Reader, using a pin or paper clip, press the RESET button.

3. Turn on the Reader.

4. While the screen displays Opening book... , simultaneously press and hold down the down arrow of the directional button and the 0 button until the Reset All screen is displayed.

NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.

5. Press the 5 button to reset the Reader.



Hard Reset (PRS-500)
1. Ensure the device is powered off by checking that the indicator above the power button is not illuminated.

2. Remove the cover and press the reset button on the back of the Reader using a pin or paper clip.

3. Turn on the device.

4. While the screen displays Starting up ... , hold down the MARK and VOL+ buttons.

NOTES:
- The MARK and VOL+ buttons must be held down continuously.
- If Starting up... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.

5. Continue to hold the MARK and VOL+ buttons until the screen displays Reset All: Do you want to DELETE all content, restore all factory settings, and remove the CONNECT ID? Yes - Press 5. No - Press MENU.

6. Press the 5 button to hard reset the Reader.

NOTE: The hard reset could take several minutes if there are many files on the Reader. When the reset completes,
the Reader will turn off.



Hard Reset (PRS-505)
1. Ensure the Reader is powered off by checking that the indicator next to the power button is not illuminated.

2. On the back of the Reader, using a pin or paper clip, press the RESET button.

3. Turn on the Reader.

4. While the screen displays Starting up... , simultaneously press and hold down the Mark button and the VOL + button until the Reset All screen is displayed.

NOTE: If Starting up... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.

5. Press the 5 button to reset the Reader.



Hard Reset (PRS-600 and PRS-900)
1. Power off the Reader.

2. On the bottom edge of the Reader, using the stylus, press the RESET button.

3. Turn on the Reader.

4. While the screen displays Opening book... , simultaneously press and hold down the back button and the VOL + button until the Reset All screen is displayed.

NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.

5. Touch Yes to reset the Reader.



Hard Reset (PRS-700)
1. Ensure the Reader is powered off by checking that the indicator next to the power button is not illuminated.

2. On the back of the Reader, using the stylus, press the RESET button.

3. Turn on the Reader.

4. While the screen displays Starting up... , simultaneously press and hold down the back button and the VOL + button until the Reset All screen is displayed.

NOTE: If Starting up... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.

5. Touch Yes to reset the Reader.

Hard Reset (PRS-350, PRS-650 & PRS-950)
Warning this will delete all content on your Reader and restore it back to factory settings..


Reset the Reader by pressing the Reset hole (1) with a small pin or clip.

After 5 seconds, slide the Power switch to restart the Reader.

When the screen displays Opening book

Press and hold both the <( 2) key & magnify (2) key simultaneously until the Reset all screen appears.

Once the Reset All screen appears press the Options button (3) to continue.

Image


Note from our Member Palo: (Regarding resetting your reader: The stylus of the 600 has a built-in resetting tool. Unscrew the grey part of the stylus to find the right size tool, not that a pin or paperclip won't work but why take the chance of damage.

btw be very careful not to cross-thread the grey piece when screwing it back together or YOU will be screwed

p)
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Old 12-03-2010, 12:07 PM   #2
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Thanks for reminding me that I need to update the Sony Reader Troubleshooting Guide on MR's Wiki. Need to add the x50 model Readers.
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Old 12-11-2010, 01:56 PM   #3
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Note: There is no reset tip built into the PRS950 stylus.

Even my PRS600 has it, for a flagship $300USD PRS950, WHAT WAS SONY THINKING ??!??!
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Old 12-11-2010, 02:39 PM   #4
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Quote:
Hard Reset (PRS-350, PRS-650 & PRS-950)
Warning this will delete all content on your Reader and restore it back to factory settings..


Reset the Reader by pressing the Reset hole (1) with a small pin or clip.

After 5 seconds, slide the Power switch to restart the Reader.

When the screen displays Opening book

Press and hold both the <( 2) key & magnify (2) key simultaneously until the Reset all screen appears.

Once the Reset All screen appears press the Options button (3) to continue.
]
Here is the reset process that Sony Support walked me through when my PRS-650 recently locked up (when I couldn't get past step 2 of the above instructions) :

Reset the Reader by pressing the Reset hole (1) with a small pin or clip.

After 5 seconds, slide the Power switch 3 times to restart the Reader.

This may be a soft reset option...I don't know for sure as I keep my books on an SD card, but it looks like the Sort order display settings I changed are still set
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Old 03-13-2011, 09:09 PM   #5
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New page for those coming across this thread:

http://wiki.mobileread.com/wiki/Sony...nd_Reset_Guide
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