01-05-2011, 06:20 AM | #76 | |
Wizard
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Godd idea. Online petition comes to my mind... |
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01-05-2011, 08:30 AM | #77 | |
Addict
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Quote:
also the lack of a proper sync with your pc and kindle is inexcusable...how do amazon expect people to back up or keep track of their books properly? as it stands the device needs to interface with unofficial apps like Calibre in a hack-ridden fashion. i had to jailbreak it to di simple stuff like extend the screensaver timeout....how much effort would it take for them to include that? they need to stop selling new hardware iterations and sort the software issues asap. |
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01-05-2011, 10:44 AM | #78 | |
doofus
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01-05-2011, 11:36 AM | #79 |
Rock Chick
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Did it not occur to anyone to read the manual before buying, to make sure the device has the features you seek? If it hasn't, look elsewhere, and don't moan when something else comes out later with the newer features. You have to by devices for what they can do now, not what you want them to do.
I might just be feeding the trolls with this comment though .... |
01-05-2011, 02:12 PM | #80 | |
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what exactly are you arguing for....shoddy customer service? |
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01-05-2011, 03:27 PM | #81 |
Tea Enthusiast
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I know that I was expecting that the DXG, which was released shortly before the K3 was announced, would receive a firmware upgrade that would give it the same firmware as the K3. They were releasing a new version of the DX just before they knew that they were announcing a new version of the K3. I don't think it was much of a reach to assume that the DXG had the necessary firmware to be updated to match the K3.
The fact that that has not happened is very disappointing. |
01-05-2011, 06:26 PM | #82 | ||
Groupie
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Device: kindle DX Graphite
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maybe now they can concentrate on K DX ... i want my updates! |
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01-06-2011, 08:22 AM | #83 | |
Rock Chick
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If you receive it and it doesn't do what you want, use the 30 day return period that is part of the customer service offering. If it breaks, use the warranty. Amazon doesn't owe anyone any more than that once a device is 'sold as seen'. |
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01-06-2011, 08:29 AM | #84 | |
Rock Chick
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01-06-2011, 08:37 AM | #85 |
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I think it's more a matter of feeling pushed aside with the DX in combination with the lack of support/firmware. Buying and item for what it can do at the time is wise, however just about everything gets and update at some point in reality. Computers, smart phones, games etc. are bought for what they can currently do (just as the DX) but they are offered support after the initial buy as well updates to improve performance. The kindle 3 has received updates as well to improve performance, however the DX simply has not. I am not one to complain, and I am fine with my DX's current functions however at almost triple the cost of the kindle 3 I strongly feel that Amazon should offer updates to the DX as well.
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01-06-2011, 09:43 AM | #86 |
doofus
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There's an analogous situation with the iPad. It took a while for apple to update the iPad to iOS 4 to give it comparable functions with the iPhone 4, which came out later, is cheaper, and sells many more units. However, it was fully expected they would do it, and they promised it, and delivered, even if they missed their ETA a couple of times. I'm an iPad owner and I'd have been pretty unhappy if they had not, and would think twice about getting an iPad 2.
Software updates and substantial improvements are the expected norms now, at least until the next hardware iteration arrives, after which people still expect fixes for major bugs or security flaws. |
01-06-2011, 11:00 AM | #87 | |
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I would love to "look elsewhere" but there just isn't another larger-screen e-ink device extant at this point... |
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01-06-2011, 02:16 PM | #88 | |
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http://www.ebookanoid.com/2010/12/22...eps/#more-3664 Dwarfs the DX. More for studying or work than bedtime reading I'd think |
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01-06-2011, 03:32 PM | #89 | |
Zealot
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01-06-2011, 07:08 PM | #90 |
Member
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