10-14-2023, 08:17 PM | #1 |
E4
Posts: 13
Karma: 14
Join Date: Jun 2010
Location: London, UK
Device: None
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Poke 3 Touch Disabled, only power button working
I woke up my Boox Poke 3 earlier today and touch wasn't working. It's immaculate and in perfect condition. I rebooted it by holding power and touch came back. I ran a firmware update, which succeeded, but now touch isn't working even after a restart. I can see the library, but nothing happens when I touch anything on screen. I can turn it off/reboot it since the power button still works, but that's it.
Is there anything I can do to re-enable touch, otherwise this device is useless? Can it be factory reset somehow with only a power button? Thank you in advance for any suggestions! |
10-15-2023, 07:39 AM | #2 |
Wizard
Posts: 2,546
Karma: 10479009
Join Date: Feb 2012
Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5
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Ok, things to do while you're working this out.
Use a USB mouse (wired or dongled) and a USB OTG adapter. Or use a Bluetooth mouse if you can get it paired. Make sure ADB (USB debugging) is on. If you're rooted, try: Code:
adb shell cat /dev/input/event1 Is this version 3.3.2 now? It could be a hardware failure of the capacitive touch. |
10-23-2023, 04:49 AM | #3 | |
E4
Posts: 13
Karma: 14
Join Date: Jun 2010
Location: London, UK
Device: None
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Quote:
I might keep it for now to see if some future firmware helps, but it feels like a lost cause :-( Thank you very much for the helpful reply, I appreciate that very much. |
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10-23-2023, 08:08 AM | #4 |
Wizard
Posts: 2,546
Karma: 10479009
Join Date: Feb 2012
Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5
|
You might try re-seating the connector of the touch.
Open the back, flip the bail up on the connector, remove, re-insert, push the bail down. |
10-27-2023, 06:27 AM | #5 |
E4
Posts: 13
Karma: 14
Join Date: Jun 2010
Location: London, UK
Device: None
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This is a great suggestion and I'm absolutely willing to give this a go. Do i need any particular tools? I take the back off, find where the screens connects to some kind of mainboard and re-seat the connection?
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10-27-2023, 08:30 AM | #6 |
Wizard
Posts: 2,546
Karma: 10479009
Join Date: Feb 2012
Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5
|
Do you have ADB & rooted? Did you try that command?
Opening the case with guitar picks starting near the USB. The corners are a bit tough to pop. The flex PCB for touch is covered wtih black fabric tape. Pick that off. Flip the black bail up with your fingernail. |
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