01-10-2014, 01:03 PM | #1 |
K3, K4B, KDX, KFHD, PW1&2
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Traded in SGP5, now I can't delete device from GP store
I traded in my Samsung Galaxy Play 5 to Amazon and now I can not delete the device or apps from Google Play Store! Anyone else have this problem and can it be fixed?
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01-10-2014, 02:24 PM | #2 |
Nameless Being
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I still have my Motorola Atrix 4G displayed, and I sold it 9 months ago. I don't think it hurts anything. I did a factory reset of the phone before selling it, but I never thought about it being registered as a device on Google Play and Amazon's Android store too until months later when I bought the Nexus 7.2.
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01-10-2014, 02:39 PM | #3 | |
K3, K4B, KDX, KFHD, PW1&2
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Quote:
Because I deregistered my PW1 and reregistered with my Amazon account and it brought it up without re-entering on the device, so I got to thinking about the SGP5 might do the same thing! So I checked. You do need to deregister the Amazon products or it automatically registers to you even if you no longer own it. Not at all sure about the Android devices, but I think it does. Last edited by new; 01-10-2014 at 02:41 PM. |
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01-10-2014, 02:58 PM | #4 |
Nameless Being
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I found this article in the Google Support, Remove devices & add device nicknames. Apparently you can HIDE old devices from showing up in the Google Play Store menus. I cannot find anything on actually deregistering an old device, but this might unofficially do that.
I checked Amazon's app store and apparently I had already deregistered my old phone from there. |
01-10-2014, 03:03 PM | #5 |
Nameless Being
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After doing more research, everything I read says you cannot actually delete an old device (deregister) from the Google Play Store. You can only hide it. Typical Google crap. I think hiding it is sufficient to keep it from being used to purchase apps though. I hope so.
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01-10-2014, 03:15 PM | #6 | |
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01-10-2014, 03:34 PM | #7 | |
K3, K4B, KDX, KFHD, PW1&2
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Quote:
At least we deleted the device from Amazon, where the cc is. It is not on the GPS at least. |
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01-10-2014, 03:35 PM | #8 |
K3, K4B, KDX, KFHD, PW1&2
Posts: 704
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Join Date: Jun 2009
Location: USA
Device: K3, K4B, KDX3G, KFHD, PW1, PW2
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I hope you have to sign on. When I reregistered the PW1 it automatically brought up my Amazon account, guess by the serial number.
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01-10-2014, 03:42 PM | #9 |
Nameless Being
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I think you probably don't want to delete the apps from the Google Play Store records. Even though you bought them for a device you no longer have, you still own the apps and can DL them to you new device free. You already paid for them. If you could delete that purchase record, you would have to repurchase any of those apps you DLed to the new device. Ditto for Amazon Store. It is like the books you purchase from Amazon. If you permanently delete a book from the MMK page you no longer own it.
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01-11-2014, 02:51 PM | #10 | |
K3, K4B, KDX, KFHD, PW1&2
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Join Date: Jun 2009
Location: USA
Device: K3, K4B, KDX3G, KFHD, PW1, PW2
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01-11-2014, 04:04 PM | #11 |
Nameless Being
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01-12-2014, 09:28 AM | #12 |
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I believe if you hide it after a certain amount of time it becomes removed from the account eventually I can't recall the timeframe though but it was pretty long like 8 months or a year or something similar.
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