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Old 11-14-2017, 01:41 PM   #31
HarryT
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so it's "please buy our KIndle e-readers but we will not guarantee them to last for more than a year nor will we let anyone on our site sell you an extended warranty"- and PS if you were thinking of getting a new tablet or a new phone from us we will give you the same shoddy treatment.
An extended warranty is not a guarantee; it's an insurance policy providing cover against accidental damage. I guess Amazon has decided they don't want to be in the insurance business, but there are lots of companies who are.
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Old 11-14-2017, 01:54 PM   #32
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ok - i predict that Amazon are booting the 3rd party insurance sellers off of their site because they have a secret project to launch their own plans soon ( and that most of their staff are unaware )
Amazon are big enough to basically self insure and take a big slice of the consumer goods extended warranties market - which is still pretty inefficient and overpriced ( that's what i recall the last govt look see concluding http://www.bbc.co.uk/consumer/24447578)

* [ with the notable exception of richer sounds supercover which is amazingly good value and always has been - 10% Of purchase prices gets you 5 years no quible and you could even trade in the policy towards new stuff if ytou never used it ]

Showing the most relevant results. See all results for extended warranty.
Product Details
3-Year Kindle Paperwhite Protection Plan with Accident & Theft Cover, UK customers only
by Canopy
Currently unavailable
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Old 11-14-2017, 02:04 PM   #33
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Interesting discovery, and I think your theory is very likely true!
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Old 11-14-2017, 04:13 PM   #34
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josieb1 - how did you wrangle a free 3 year D&G warranty with your credit card ?? Maybe it's time for a new credit card here
Sorry it's a very old credit card. HSBC Platinum, its hubbys. Free extra two year warranty on up to six items per year, except anything Apple, or tablets. Accidental damage coverage is from registration for three years, the two years coverage follows the manufacturers period, so for 1 year we get three years. They've always included ereaders. I've covered Kobo's as well as Kindles. Never had to call on it though
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Old 11-15-2017, 09:31 AM   #35
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got this back from John Lweis today -0 much better news
its looking like a Kobo christmas
"Thank you for your email.

I can confirm that accidental damage does cover the screen. ..., I can confirm we here at Added Care do not use Kobo, all repairs are carried out by our private engineers."

Last edited by stumped; 11-15-2017 at 09:36 AM.
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Old 11-15-2017, 09:35 AM   #36
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Sorry it's a very old credit card. HSBC Platinum, its hubbys. Free extra two year warranty on up to six items per year, except anything Apple, or tablets.
I am pretty sure I used to have one of those back in the day, when i still worked for them , but ditched it, and never noticed that perk
that's an interesting little perk though , I may take a look around to see if anyone else does anything similar

I wonder why they exlcude apple ? - too unreliable or some silly apple rule about no one messes with our product offerings
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Old 11-15-2017, 10:21 AM   #37
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I wonder why they exlcude apple ? - too unreliable or some silly apple rule about no one messes with our product offerings
Apple kit is the very opposite of "unreliable", so it's certainly not that.
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Old 11-16-2017, 12:00 AM   #38
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Still in the US Store

In case it wasn't mentioned elsewhere, it is still in the US and China stores. Sorry it doesn't help you but I am glad it isn't missing due to some premeditated quality concerns.

Aluminum is not only cooler to the touch and lacking grip but it also transmits vibration more than plastic. I have 3 weeks left to buy...glad I am not the only one concerned!
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Old 11-16-2017, 03:54 AM   #39
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In case it wasn't mentioned elsewhere, it is still in the US and China stores. Sorry it doesn't help you but I am glad it isn't missing due to some premeditated quality concerns.

Aluminum is not only cooler to the touch and lacking grip but it also transmits vibration more than plastic. I have 3 weeks left to buy...glad I am not the only one concerned!
the kobo a1 is showing up again in the amazon uk store, but I will buy from John Lewis instead for the much better after care, as per this whole thread
[ unless there is some stunning amazon only back friday only discount next week ]
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