04-07-2018, 08:59 AM | #1 |
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Device: Kindle Paperwhite EY21
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Paperwhite EY21 - bricked/halts at progress line
Hello, I'll try to be succinct. Apologies if I am misusing the forum, any pointers are appreciated.
I own a Paperwhite, Model # EY21 (5th Gen?). It has been unusable since Approx. 28th Oct 2014. Cause/circumstances surrounding bricking (is bricked the correct term? It would help with my googling, thank you): *Harsh conditions crossing the length of Vietnam on a motorbike (humidity, dust, a lot of pressure/bangs on the backpack holding the device.). *I used the web browser when the device crashed, if memory serves. *I might or might not have performed an update on a bad network prior to the crash. I do not recall. In other words: Might be software, might be hardware. The device has ever since, and still does, halt at about 95% on the progress bar/tree of life-screen. I was thinking I might try loading a new (old.) firmware on the system. Where do I start? Best regards, Pat Last edited by asdf12; 04-07-2018 at 09:04 AM. |
04-07-2018, 10:40 AM | #2 |
Going Viral
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Start by finding the nickname used for your device here:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers The device's serial number is listed in your Amazon account if you do not have any other reference. |
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04-07-2018, 11:42 AM | #3 |
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Device: Kindle Paperwhite EY21
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Thank you for your response. I have the following device:
B024 Kindle PaperWhite WiFi | PW |
04-07-2018, 05:23 PM | #4 | |
Going Viral
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Quote:
Using a wall charger, allow the Kindle to re-charge for at least a week (or until the progress bar completes). Why? When re-booting, the start-up tests the condition of the file system, making repairs as required. But with eMMC, the file system check has to re-start after each erase block is re-mapped. With the speed of the system and of the eMMC, a file system with numerous errors can take a week or more to complete the test/repair cycles. The Kindle must remain on a wall charger the entire time because at best it only has 4 .. 5 hours of run-time per battery charge. Do not be concerned about possibly over-charging the battery - that is one problem none of the Kindle models have ever had. Since you have a fairly old device, this may be its only problem. |
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04-09-2018, 02:59 PM | #5 |
Grand Sorcerer
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(And he means specifically a wall-charger. Charging from a computer doesn't provide as much juice.)
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04-09-2018, 04:02 PM | #6 |
Going Viral
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And often a computer will turn off its USB power when it goes to sleep.
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04-09-2018, 04:54 PM | #7 |
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Just to say thanks. I passed the advice about the wall charger and possibly 1 week to finish booting to a friend of mine. ~24 hours later, his Kindle finally finished booting and seems to be a happy camper again.
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04-27-2018, 04:09 PM | #8 | |
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Device: Kindle Paperwhite EY21
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Quote:
What is the next step? |
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05-06-2018, 09:30 AM | #9 |
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Device: Kindle Paperwhite EY21
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Anyone have any suggestions for what to do? The 7-day (14-day) charge did not work.
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