Decieving Barnes and Noble offer

kalex · 02-25-2011, 09:03 PM

So back in January I recevied an email from B&N with a free offer. Buy any digital magazine before January 22nd and you would get $5 gift card credited to your account by January 31st.

I bought one magazine, made sure to follow all the details of the offer (master card as default payment). And I patiently waited for my $5 credit. Fast forward to today and I'm still waiting. Sent 3 emails, got automated canned replies and nothing yet.

Anyone take advantage of these? Did you ever get your gift card?

da2zoe · 02-25-2011, 11:31 PM

I've gotten pretty hesitant about B&N offers lately. I haven't actually seen that offer, but I got an email that if I participate in a survey I'd get a coupon for 25% off my next B&N.com order. My career involves a lot of research so I like to help by doing surveys when I feel it's safe. Well, no coupon. I called today and they said the offer was only valid for 14 days from the date of the email.

Hmmm, I guess over at B&N they don't have the same calendar as I do because the email was dated Feb 12. The 14 days aren't even up until tomorrow.

Doug Pardee · 02-25-2011, 11:33 PM

Did you comply with all of the requirements? As I recall, you had to buy a single issue, not a subscription; you had to buy it from your NOOK, not online; and you had to pay for it with a MasterCard.

If you complied with all of the requirements, and you've checked your spam email folder to be sure it didn't end up there, you should call Customer Service at 1-800-THE-BOOK (1-800-843-2665), option 2 for Digital Support. Those gift cards went out some time ago.

sangahm · 02-26-2011, 10:54 AM

Yes I took them up on that offer and received my $5 credit. Not sure why yours did not take.

kalex · 02-27-2011, 05:09 PM

Doug - Yes I complied with requirements. I bought single issue and before I bought it i made sure to only have MC on my account and as default. There was no requirement to buy it from the Nook Color only. I guess they had enough time, time to call them up

sanahm - thanks for letting me know

02-25-2011, 09:03 PM	#1
kalex Zealot Posts: 132 Karma: 3248 Join Date: Jun 2007 Device: sony	Decieving Barnes and Noble offer So back in January I recevied an email from B&N with a free offer. Buy any digital magazine before January 22nd and you would get $5 gift card credited to your account by January 31st. I bought one magazine, made sure to follow all the details of the offer (master card as default payment). And I patiently waited for my $5 credit. Fast forward to today and I'm still waiting. Sent 3 emails, got automated canned replies and nothing yet. Anyone take advantage of these? Did you ever get your gift card?

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02-25-2011, 11:31 PM	#2
da2zoe Book Addict Posts: 29 Karma: 10 Join Date: Jan 2011 Location: Utah Device: Nook Color Rooted	I've gotten pretty hesitant about B&N offers lately. I haven't actually seen that offer, but I got an email that if I participate in a survey I'd get a coupon for 25% off my next B&N.com order. My career involves a lot of research so I like to help by doing surveys when I feel it's safe. Well, no coupon. I called today and they said the offer was only valid for 14 days from the date of the email. Hmmm, I guess over at B&N they don't have the same calendar as I do because the email was dated Feb 12. The 14 days aren't even up until tomorrow.

02-25-2011, 11:33 PM	#3
Doug Pardee Zealot Posts: 140 Karma: 106318 Join Date: Jun 2010 Device: B&N NOOK 3G	Did you comply with all of the requirements? As I recall, you had to buy a single issue, not a subscription; you had to buy it from your NOOK, not online; and you had to pay for it with a MasterCard. If you complied with all of the requirements, and you've checked your spam email folder to be sure it didn't end up there, you should call Customer Service at 1-800-THE-BOOK (1-800-843-2665), option 2 for Digital Support. Those gift cards went out some time ago.

02-26-2011, 10:54 AM	#4
sangahm Connoisseur Posts: 52 Karma: 10 Join Date: Jan 2006 Location: Austin Device: nook HD, Palm T3, iPhone	Yes I took them up on that offer and received my $5 credit. Not sure why yours did not take.

02-27-2011, 05:09 PM	#5
kalex Zealot Posts: 132 Karma: 3248 Join Date: Jun 2007 Device: sony	Doug - Yes I complied with requirements. I bought single issue and before I bought it i made sure to only have MC on my account and as default. There was no requirement to buy it from the Nook Color only. I guess they had enough time, time to call them up sanahm - thanks for letting me know

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