10-30-2010, 09:09 AM | #1 |
Junior Member
Posts: 6
Karma: 10
Join Date: Oct 2010
Device: Sony PRS-950
|
Problem with device freezing up
Hi
I purchased two of these devices, my wife is having a fit, ever time she reads a book, it will freeze up along the way, unfornately you have to plug the device into the wall to reset the unit, I traded here my reader and it does the same thing, anyone know what she could be doing wrong ?? Last edited by rk67668; 10-30-2010 at 09:44 AM. Reason: spelling |
10-30-2010, 12:01 PM | #2 |
Wizard
Posts: 1,326
Karma: 30250
Join Date: Feb 2008
Location: Fort Myers, FL
Device: Pocketbook Era, Kobo Forma
|
Does it freeze up for a few seconds or completely lock up?
Is it freezing while reading a particular book or have you tried different books and get the same problem? |
Advert | |
|
10-30-2010, 12:03 PM | #3 |
Resident Curmudgeon
Posts: 74,368
Karma: 129333690
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
|
Have you tried the books shes having a problem with on your 950? If she has a problem and you don't with the same books, then I suggest returning her 950 for a new one.
|
10-30-2010, 01:44 PM | #4 |
Junior Member
Posts: 6
Karma: 10
Join Date: Oct 2010
Device: Sony PRS-950
|
According to Sony the devices that I bought are demo's
|
10-30-2010, 02:24 PM | #5 |
Wizard
Posts: 1,377
Karma: 9400
Join Date: Sep 2009
Location: Europe
Device: PRS-650, iPod touch 4G, iPad 3
|
Should that change anything ?
Even demo product should work ok. Besides trying different boks have you tried to read the book in question on your PC using different programs ? |
Advert | |
|
10-30-2010, 02:26 PM | #6 |
Wizard
Posts: 2,888
Karma: 5875940
Join Date: Dec 2007
Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc
|
Actually demo units are exactly the same as normal retail units just put into demo mode with an unusual key combo...
|
10-30-2010, 02:36 PM | #7 |
Junior Member
Posts: 6
Karma: 10
Join Date: Oct 2010
Device: Sony PRS-950
|
I wouldn't think it would make no difference, whether these are demo's are not, except the version is different, also this happens on other books, pdf's or epub. You'll be reading and all a sudden the book completely will freezes up.
|
10-30-2010, 02:42 PM | #8 |
Fanatic
Posts: 534
Karma: 469999
Join Date: Feb 2008
Location: Scotland
Device: Sony PRS-650 (PRS+ alpha - thanks Kartu!)
|
It could mean they're running an earlier firmware than RTM, they may be shipped through a different channel.
If it's Sony that's told the OP the units are demos then that could mean they are not eligible for service. Sony may send out demos for free/reduced price to retailers to help market the product on the condition that they're not sold. It means if it is faulty then there's not a lot that can be done. |
10-30-2010, 03:24 PM | #9 | |
Wizard
Posts: 2,888
Karma: 5875940
Join Date: Dec 2007
Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc
|
May be the case with 950s though I doubt it but with 350 and 650s in the UK, Sony don't send out specific demos separately, they are included with the standard deliver and a set of instructions as to method of putting in demo mode.
In any case, I'd be more concerned about being sold a demo without being informed as I'd expect a decent discount if buying an already used unit. Quote:
|
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Problem with 'Send to Device' | Rolando | Calibre | 9 | 10-28-2010 01:14 PM |
PRS-600 Charging & Freezing Problem | nathanb | Sony Reader | 6 | 06-29-2010 09:58 AM |
Problem with author sort on the device | corroonb | Sony Reader | 3 | 07-27-2009 12:33 AM |
Possible battery charging and device freezing solutions | Kentar | Sony Reader | 7 | 07-17-2009 08:21 AM |
Device manager problem | dso371 | iRex | 0 | 02-23-2008 06:56 PM |