Inkpad 840 won't turn on

[BadBert]

i have got a pocketbook inkpad 840.

it's almost a year old now, and always used it with a lot of pleasure

last week i have last used it, and it was almost fully charged when i put it away.

Now, it won't turn on!!!

It only shows the book cover (as selected in the settings), but does not respond to anything!

thins i tried:

• Charging it for a couple of hours, then try to turn it on
• Holding the on/off switch for 10 seconds minimum, to try to get to reset mode: does not do that!
• as asked by pocketbook support: hook it up to charger, and hold on/off switch for at least 1 minute, then it should power up: held it for more than 5 minutes, no go!!!

it also won't respond to the < or > button, and the slider for the LED light won't respond either (tried that to see if i could deplete the battery completely to give it a full shutdown/reset).

any tips here?

[joepie]

Hi Badbert,

I had that once, quite a scary moment. But I did hold the power button for almost a minute and the screen switched on.
Thinking back I didn't push the button too tight, like I did the few attempts before. Just a light touch did better than pushing it full power - for stress on my part.

[BadBert]

Also tried that.... even held the button for more than 5 minutes!! Did not work

i took it to the store yesterday for repair

hope i get it back soon. Leaving on holiday this weekend, but it'll be without my pocketbook

[BadBert]

I got my pocketbook back from the store. The motherboard and battery are replaced, and now its OK again.

All done under warranty