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Old 10-20-2018, 09:58 AM   #1
Tonyle
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What is wrong with my prs 650?

Dear guru,

My prs 650 doesnot display 1/2 screen like these photos below. Is this failure related to firmware ?

Please help me out.
Thank guru.
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Last edited by Tonyle; 10-20-2018 at 10:26 AM. Reason: Attach 02 photos
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Old 10-20-2018, 12:21 PM   #2
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I'd say hardware failure, not firmware. Normally something like that would be a broken substrate, but since that's a dead straight line top to bottom likely a display controller issue or loose wire. Since you can't use it the way it is it might be worth trying to carefully remove the back and see if there are any loose connections. If not, it's likely a controller issue.
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Old 11-17-2018, 12:42 AM   #3
Tonyle
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Thank you Robko
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Old 11-21-2018, 07:19 PM   #4
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You can get that with even a small crack on the substrate. My Storybook cover went like that. It cracked at the battery, no backing plate support there.
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Old 11-22-2018, 03:46 AM   #5
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Our TV did that when we opened it and didn't re-connect the LCD ribbon properly... hopefully yours is also just a loose connection that can be fixed!
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