Calibre error communicating with Fire 8; 6th gen.

renzii · 02-27-2017, 08:07 PM

I have a pretty large collection of books which used to sit happily on my Fire HDX. But after its sad demise last month (moment of silence, here), I purchased the new Kindle Fire 8" 6th generation. After some initial issues with my laptop (Lenovo Edge running Windows 10) not recognising the Fire as a media device, but only as a camera which involved way too many chat sessions with Amazon Kindle Support (no help), I was finally able to resolve it on my own (incomplete device drivers).
But the new issue is that in the middle of transferring my collection to the Fire's SD card, Calibre now reports that it has an error communicating with the device! I get the message below...

Failed to get device info: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined.

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 88, in run
File "site-packages\calibre\gui2\device.py", line 592, in _upload_books
File "site-packages\calibre\devices\mtp\driver.py", line 410, in upload_books
File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 368, in free_space
WPDError: Failed to get device info: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined.

Any help will be greatly appreciated.

theducks · 02-27-2017, 09:53 PM

https://manual.calibre-ebook.com/faq...ted-by-calibre

kovidgoyal · 02-27-2017, 10:07 PM

Your device is failing to report free space for one of its drives. Are you using a SD card/ If so try removing it and see if the error persists.

ibm650 · 03-23-2019, 07:08 PM

I have several new kindle fires, I get errors, this usually clears up when I delete the two files you put on the device, but I have one fire that just keeps getting errors. I do not think it is your software - which work fine on my other devices. But can you help?

kovidgoyal · 03-23-2019, 10:27 PM

reset the device or use one of th ewireless transfer methods.

02-27-2017, 08:07 PM	#1
renzii Librarian/Reader/Student Posts: 33 Karma: 10 Join Date: Feb 2012 Location: Trinidad Device: Kindle Fire 6th Gen	Calibre error communicating with Fire 8; 6th gen. I have a pretty large collection of books which used to sit happily on my Fire HDX. But after its sad demise last month (moment of silence, here), I purchased the new Kindle Fire 8" 6th generation. After some initial issues with my laptop (Lenovo Edge running Windows 10) not recognising the Fire as a media device, but only as a camera which involved way too many chat sessions with Amazon Kindle Support (no help), I was finally able to resolve it on my own (incomplete device drivers). But the new issue is that in the middle of transferring my collection to the Fire's SD card, Calibre now reports that it has an error communicating with the device! I get the message below... Failed to get device info: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined. Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 88, in run File "site-packages\calibre\gui2\device.py", line 592, in _upload_books File "site-packages\calibre\devices\mtp\driver.py", line 410, in upload_books File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread File "site-packages\calibre\devices\mtp\windows\driver.py", line 368, in free_space WPDError: Failed to get device info: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined. Any help will be greatly appreciated.

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02-27-2017, 09:53 PM	#2
theducks Well trained by Cats Posts: 29,801 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	https://manual.calibre-ebook.com/faq...ted-by-calibre

02-27-2017, 10:07 PM	#3
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Your device is failing to report free space for one of its drives. Are you using a SD card/ If so try removing it and see if the error persists.

03-23-2019, 07:08 PM	#4
ibm650 Member Posts: 15 Karma: 66 Join Date: Jul 2009 Device: kindle	I have several new kindle fires, I get errors, this usually clears up when I delete the two files you put on the device, but I have one fire that just keeps getting errors. I do not think it is your software - which work fine on my other devices. But can you help?

03-23-2019, 10:27 PM	#5
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	reset the device or use one of th ewireless transfer methods.