Amazon deleting files

jbcohen · 11-03-2010, 09:26 AM

Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon.

cvkemp · 11-03-2010, 09:28 AM

Never had that happen.

vermontcathy · 11-03-2010, 09:40 AM

It happened once a year or so ago when someone put George Orwell's books for sale on Amazon but that person didn't have the rights to do so (at least not in the US). Amazon made the poor decision that the best thing to do would be to delete the book from purchaser's kindles and refund the money. After a major backlash and media attention, Amazon admitted they made a mistake, promised to never do it again, and gave the people affected a $30 Amazon gift card (in addition to the refund of the book price).

The only other situation is if you buy an ebook and then ask for a refund, Amazon will delete the book from your kindle (some people say this isn't true, that Amazon deletes it from your online archive and so the next time you turn on whispernet the book goes away. This seems like the same thing - it's just mincing words). I certainly think that's fair - you asked for a refund and amazon gave it to you. They want the book back.

ProfCrash · 11-03-2010, 09:49 AM

Quote:

The only other situation is if you buy an ebook and then ask for a refund, Amazon will delete the book from your kindle (some people say this isn't true, that Amazon deletes it from your online archive and so the next time you turn on whispernet the book goes away. This seems like the same thing - it's just mincing words). I certainly think that's fair - you asked for a refund and amazon gave it to you. They want the book back.

Actually it is not mincing words. Amazon cannot reach into your Kindles harddrive and remove documents. This means that Amazon cannot remove a PDF you sideloaded or a copy of a book you purchased from another publisher or a copy of a book where you have stripped the DRM.

Amazon can only remove material that you have purchased from them, that they are storing for you on their servers. That is a huge difference. In the 1984 case, there were people who had downloaded the book onto their personal computer. When Amazon deleted the book from the users archive, many of these folks put the copy that they had stored on their computer back onto their Kindle. They did not lose that copy of 1984.

Amazon did not delete anything from peoples hard drive. They deleted a book from peoples archives that were stored on Amazons servers. People who had saved a copy of 1984 to their individual harddrives were able to reload the book to their Kindle and it stayed there, even the pnes who had not stripped the DRM.

This is why the lesson from 1984 for many folks was to download a copy of the book to your computer so that you always have a copy to sideload just incase Amazon, or any other compay, stupidly removes books from the archives. Some folks say that the real lesson was to strip the DRM immediatly.

wscott · 11-03-2010, 10:54 AM

No, not concerned. Your post is spreading FUD.
Read the many articles about 1984, amazon's apology, and how
they handled the more recent cases.

An example:
http://kindleworld.blogspot.com/2010...egal-book.html

desertblues · 11-03-2010, 11:00 AM

Amazon can look into your Kindle from a huge distance. Once I telephoned them from overseas and ' Bill from Amazon' asked me; may I look into your Kindle? I said yes, but didn't know what he could see, nor inquired. Never worried about it. Though I felt a bit weird.

edit: weird, like they asked to go through my cupboards, but never distrust entered my mind.

I have a recent backup of the content of my Kindle on the PC and on an external disk, so my books are always secure.

JMikeD · 11-03-2010, 11:06 AM

Quote:

Originally Posted by jbcohen

Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon.

One occurance is not a tendency. And the Kindle doesn't have a hard drive.

daffy4u · 11-03-2010, 11:33 AM

jbcohen has some kind of grudge against the Kindle which is evident from his/her posting history and seems to be looking for opportunities to bash the Kindle.

patrickt · 11-03-2010, 12:18 PM

jbcohen: "Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon."

No, but your tendency to slander without cause or evidence is concerning. Would you care to defend your statement or just slink off?

jbcohen · 11-03-2010, 12:42 PM

If Amazon would meet my price, $100 I would happily buy it, would be a darn site better then the Aluratek I have now.

Strether · 11-03-2010, 01:12 PM

Quote:

Originally Posted by JMikeD

One occurance is not a tendency. And the Kindle doesn't have a hard drive.

It has "something," though. I recently sent them an email after I'd had an episode of page slow-down while running the beta 3.03 software, as per their requrest for feedback on the beta. I had a call from one of their techs the other day asking me to keep my wireless on for 2-3 days so they could download information from my Kindle to see if they could determine what was causing the slow-down. Had another call yesterday from a different tech asking if I'd had any further problems (which I hadn't) and asking me to report when/if I did. I haven't checked, but I doubt that they removed any of my books!

Jim

HarryT · 11-03-2010, 01:20 PM

Quote:

Originally Posted by jbcohen

Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon.

Amazon have never deleted any files from anyone's hard drive.

neilmarr · 11-03-2010, 01:20 PM

Amazon does seem to be acting more responsibly when it comes to establishing publishers' rights to a book offered for sale. We put up eighty titles from our catalogue last month and they spot-checked four of them asking us to fax or email the author contracts and other paperwork establishing our digital rights (one the release of ebook rights to us from a major publisher who had only contracted with the author for print and that still has the hardback and paperback version running at Amazon). We were happy to cover that little extra job purely and simply because it meant they were taking more care than they must have before the 1984 fiasco. Neil

Tiersten · 11-03-2010, 01:35 PM

Quote:

Originally Posted by Strether

It has "something," though. I recently sent them an email after I'd had an episode of page slow-down while running the beta 3.03 software, as per their requrest for feedback on the beta. I had a call from one of their techs the other day asking me to keep my wireless on for 2-3 days so they could download information from my Kindle to see if they could determine what was causing the slow-down.

They can request the diagnostic logs from a specific Kindle. The logs help them determine what exactly is going on and how to fix it.

pboss · 11-03-2010, 02:19 PM

I'm not concerned at all. Sounds like you have a problem.

11-03-2010, 09:26 AM	#1
jbcohen Wizard Posts: 3,025 Karma: 11196738 Join Date: Oct 2010 Location: Piper College Device: Samsung A21	Amazon deleting files Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon.

11-03-2010, 11:00 AM	#6
desertblues Home for the moment Posts: 5,127 Karma: 27718936 Join Date: Jan 2009 Location: travelling Device: various	Amazon can look into your Kindle from a huge distance. Once I telephoned them from overseas and ' Bill from Amazon' asked me; may I look into your Kindle? I said yes, but didn't know what he could see, nor inquired. Never worried about it. Though I felt a bit weird. edit: weird, like they asked to go through my cupboards, but never distrust entered my mind. I have a recent backup of the content of my Kindle on the PC and on an external disk, so my books are always secure. Last edited by desertblues; 11-03-2010 at 02:25 PM. Reason: claryfication

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PRS-300 Problem deleting files	ardeegee	Sony Reader	5	03-18-2011 12:20 AM
Clearing library without deleting files	helebor	Calibre	3	10-18-2010 07:05 PM
Calibre deleting files?	al35	Calibre	7	03-22-2010 12:43 PM
MobiDeDRM deleting my files.	gameking66	Kindle Formats	5	02-11-2010 11:20 AM
Confirmation before deleting files	mrgoodkat	Calibre	2	02-06-2010 11:24 PM

11-03-2010, 09:28 AM	#2
cvkemp Loving life Posts: 1,412 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 5,iPhone 13, IPad, MacBook Air	Never had that happen.

11-03-2010, 09:40 AM	#3
vermontcathy Connoisseur Posts: 98 Karma: 10000 Join Date: Dec 2009 Location: vermont Device: Kindle 11, PW5, Oasis	It happened once a year or so ago when someone put George Orwell's books for sale on Amazon but that person didn't have the rights to do so (at least not in the US). Amazon made the poor decision that the best thing to do would be to delete the book from purchaser's kindles and refund the money. After a major backlash and media attention, Amazon admitted they made a mistake, promised to never do it again, and gave the people affected a $30 Amazon gift card (in addition to the refund of the book price). The only other situation is if you buy an ebook and then ask for a refund, Amazon will delete the book from your kindle (some people say this isn't true, that Amazon deletes it from your online archive and so the next time you turn on whispernet the book goes away. This seems like the same thing - it's just mincing words). I certainly think that's fair - you asked for a refund and amazon gave it to you. They want the book back.

11-03-2010, 10:54 AM	#5
wscott Junior Member Posts: 9 Karma: 62 Join Date: Aug 2010 Device: Kindle	No, not concerned. Your post is spreading FUD. Read the many articles about 1984, amazon's apology, and how they handled the more recent cases. An example: http://kindleworld.blogspot.com/2010...egal-book.html

11-03-2010, 11:33 AM	#8
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	jbcohen has some kind of grudge against the Kindle which is evident from his/her posting history and seems to be looking for opportunities to bash the Kindle.

11-03-2010, 12:18 PM	#9
patrickt Wizard Posts: 1,221 Karma: 8381518 Join Date: Oct 2009 Location: Oaxaca, Mexico Device: Paperwhite 4 X 2	jbcohen: "Are any Kindle owners concerned about Amazon's tendency to delete ebooks you bought from them from your Kindle? I don't own a kindle but I am concerned about others deleting items from my hard drive as illustrated by Amazon." No, but your tendency to slander without cause or evidence is concerning. Would you care to defend your statement or just slink off?

11-03-2010, 12:42 PM	#10
jbcohen Wizard Posts: 3,025 Karma: 11196738 Join Date: Oct 2010 Location: Piper College Device: Samsung A21	If Amazon would meet my price, $100 I would happily buy it, would be a darn site better then the Aluratek I have now.

11-03-2010, 01:20 PM	#13
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Amazon does seem to be acting more responsibly when it comes to establishing publishers' rights to a book offered for sale. We put up eighty titles from our catalogue last month and they spot-checked four of them asking us to fax or email the author contracts and other paperwork establishing our digital rights (one the release of ebook rights to us from a major publisher who had only contracted with the author for print and that still has the hardback and paperback version running at Amazon). We were happy to cover that little extra job purely and simply because it meant they were taking more care than they must have before the 1984 fiasco. Neil

11-03-2010, 02:19 PM	#15
pboss Evangelist Posts: 408 Karma: 646 Join Date: Mar 2009 Device: none	I'm not concerned at all. Sounds like you have a problem.

Advert

Advert