12-14-2010, 08:30 PM | #1 |
Zealot
Posts: 115
Karma: 42554
Join Date: Nov 2010
Device: sony pocketbook 350
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prs-650 completely frozen---please help!
I purchased this new from the manhattan sony store last week. Unit is in a case and has barely been used. My wife took it out of her bag coming from work and it appears to be completely frozen. I have tried holding the top slider which does nothing and hitting the reset button on the bottom for different intervals. The device reads 4 bars of battery life.
So what is the deal? I guess I may have a lemon? I can't even turn it off at this point I should mention it only has one book loaded, which we got from the sony store.... |
12-14-2010, 08:40 PM | #2 |
Wizard
Posts: 2,888
Karma: 5875940
Join Date: Dec 2007
Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc
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Once more... eInk only uses power to change a page... if it has discharged with a page showing then it will keep showing that page as there's no power to change it and the battery bar is thus meaningless at this point as it's only a picture until powered... try plugging into an external PSU or use your computer... charge overnight and (if using computer) ensure it is set NOT to sleep or hibernate...
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12-14-2010, 08:42 PM | #3 |
01000100 01001010
Posts: 1,889
Karma: 2400000
Join Date: Mar 2009
Device: Polyamorous
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Keep in mind that it takes a few charging cycles for the battery meter to calibrate. A new reader could be empty even with 4 bars showing.
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12-14-2010, 11:54 PM | #4 |
Zealot
Posts: 115
Karma: 42554
Join Date: Nov 2010
Device: sony pocketbook 350
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thanks I dont think it is the battery, we finally got it to reboot after holdong reset and clicking the top slider. anyway it came back with 4 bars and it was charged yesterday...thanks and I will keep a watchful eye on it.
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