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Old 09-15-2018, 09:15 AM   #1
Dreadyman
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Device: pocketbook 740/inkpad 3
inkpad 3, strange LED and not evenly illuminate smartlight?

Hi everyone;
since two days i have a brand new pocketbook inkpad 3 and very happy with it but when i try to read it with a smart light, at the bottom left (corner) a LED look like stronger than any other and the screen isn't evenly illuminate, that disturb me for a nice reading experience

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Name:	LED inkpad 3 .jpg
Views:	53
Size:	1.49 MB
ID:	166314

I contact service support of pocketbook they answer me its normal, because the technology of e-ink is like that... but my tolino vision is not like that and any reader i saw isnt like that.
Someone have seen the same issue? its realy normal?
If somebody can help i would be glad
Thanks
Ps: sorry for my english i'm from switzerland
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Old 09-15-2018, 12:33 PM   #2
Dreadyman
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Device: pocketbook 740/inkpad 3
Comparison with another e-ink device

Another picture where i compare my inkpad 7,8" with a tolino vision 4hd 6", maybe my inkpad have an issue with one led or im too sensitive at this detail ?... but when i read i see only that ( )

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Name:	inkpad 3 compare e-ink light (3).jpg
Views:	38
Size:	1.43 MB
ID:	166316
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Old 09-16-2018, 03:56 AM   #3
Michal Jancik
Sorry for my English
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Location: France/Besancon 25000
Device: KOBO H2O 2 edition
Hi

I have the same problem, I believe that all the INKPAD 3 is leaking light down in the corner of screen.

*It's not an error but a property.

Last edited by Michal Jancik; 09-16-2018 at 04:32 AM.
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Old 09-16-2018, 08:38 AM   #4
Dreadyman
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Device: pocketbook 740/inkpad 3
Hi;

Thank you for helping me understand this strange situation i have with this device, i love it but too im a little bit confuse for that (property) of the leacking light but i will like continue investigation and so i will return this one for another ereader like kobo, tolino or ask pocketbook for change this one and see if all the inkpad 3 is like that.
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Old 09-16-2018, 04:33 PM   #5
Dreadyman
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Device: pocketbook 740/inkpad 3
Can i ask if someone can take a picture of his inkpad 3 in dark with light and smartlight on? please, for compare if all devices inkpad 3 are the same way.
Thanks
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